Let us help you SAY IT WITH YOUR CHEST! All t-shirts are a cotton blend, soft style, crew neck, UNISEX t-shirt. Sizes are true to size. Wash inside out in cold water. Tumble dry low.
You add the words and we will create up to 3 custom designs for your review and approval. Custom design options are sent with 72 hours of order placement. Approved designs will be completed within 2 weeks of approved design.
Custom T-Shirt - Design it your way!
**Return Policy Overview:**
1. **Customization:**
- All our t-shirts are made to order with custom designs, and we do not carry ready-made stock.
- Due to the personalized nature of our products, we cannot accept returns based on dissatisfaction with design or customization choices.
2. **Quality Assurance:**
- We inspect each t-shirt thoroughly before shipping to ensure it meets our quality standards.
- If you receive a defective or damaged item, please contact us within 15 days of receiving your order, and we will work with you to resolve the issue.
3. **Size and Fit:**
- Please refer to our size chart before placing your order to ensure the correct size.
- We are unable to accept returns or exchanges for items that do not fit as expected.
4. **Cancellation Policy:**
- Once an order is placed, it immediately goes into production. As a result, we are unable to accommodate order cancellations.
**Returns Process:**
1. **Defective or Damaged Items:**
- If you receive a defective or damaged item, please contact our customer support team at onixconsultingpartners@gmail.com within 15 days of receiving your order. Please provide clear photos of the defect or damage for assessment.
2. **No Returns for Customization Choices:**
- Unfortunately, we cannot accept returns based on dissatisfaction with design, color, or customization choices made during the ordering process.
3. **Refund or Replacement:**
- Upon verification of a defective or damaged item, we will offer a refund or replacement at our discretion.
**Contact Information:**
For any concerns or inquiries regarding your order, please contact our customer support team at onixconsultingpartners@gmail.com.